Accessing your billing page

This article explains how to access and manage billing for workspaces, organizations, and teams via the admin console, covering plan changes, seat utilization, billing updates, role reassignment, and invoice downloads.

Related articles:

• Upgrading or changing your Asana plan
• Payment methods and invoices

Access your workspace or organization's billing page

You can access your billing page for your workspace or organization through the admin console.

To access your the admin console

1. Click your profile icon in the top right corner
2. Click Admin console

Once you click on Admin console navigate to the Billing tab. You should be able to view all invoices directly from this part of the admin console.

The billing tab is not available to customers on a Personal (free) plan. Once subscribed to a paid plan, you will see in place of admin console About my workspace. The billing tab will be available once you click here.

From the billing tab, you can:

1. Change your type of paid plan
2. View your seat utilization
3. Update your billing information
4. Reassign the billing owner role
5. Download your latest invoice
6. Contact support
   
   

Access your team's billing page

You can access your team's billing page through your team settings.

To access a paid team's billing page

1. Click on the paid team in the sidebar to open the team Home page
2. Click the drop-down arrow beside the team name and choose Edit team settings
3. Click the Billing tab to manage billing

Billing owners of paid plans who are paying via manual invoicing and wish to adjust or cancel their plan should contact the Sales team through the Billing tab

Your team's billing owner can cancel your plan by clicking into your team settings and navigating to the Billing tab.

Access billing via the admin console

The billing owner of a paid organization, who is also the admin, can access their billing through the admin console.

From the billing tab, you can:

1. Change your type of paid plan
2. View your seat utilization
3. Update your billing information
4. Reassign the billing owner role
5. Download your latest invoice
6. Contact support

Only the current billing owner of an organization will be able to update the billing information, reassign the billing owner role or download the latest invoice.