EU VAT

Asana customers will be charged VAT or GST in certain jurisdictions as a result of legislation which requires overseas companies who provide digital services, such as Asana, to collect VAT or GST.

Certain jurisdictions do not require VAT or GST to be charged when customers are registered for VAT or GST purposes. Such customers should provide their VAT or GST registration numbers to Asana to ensure that they are not charged VAT or GST.

Please note that none of the information provided here should be considered tax advice, but a general overview of relevant tax rules and requirements. Please consult with your professional tax advisor for tax advice based on your specific facts and circumstances.

EU VAT is charged based on the Sold To country address in your customer profile.

This includes all 27 Member States in the EU:

• Austria
• Belgium
• Bulgaria
• Croatia
• Cyprus
• Czech Republic
• Denmark
• Estonia
• Finland
• France (including Monaco for the purposes of VAT)
• Germany
• Greece
• Hungary
• Ireland
• Italy
• Latvia
• Lithuania
• Luxembourg
• Malta
• Netherlands
• Poland
• Portugal
• Romania
• Slovakia
• Slovenia
• Spain
• Sweden

EU VAT - Rates

Asana is registered under the Non-Union One Stop Shop “OSS”.

Under OSS, Asana will be required to charge VAT at the rate applicable to your location, unless a valid VIES VAT number intra-community VAT number/ID is provided.

The “Sold To” address associated with the customer account is then used to determine whether a customer is located in the EU, and if so, in which EU country.

VAT - Exemptions

Once confirmed in the VIES database, if you provide a valid VAT number you will not be charged VAT. You may, however, have obligations to report the purchase under the reverse-charge mechanism.

EU VAT - Charities and nonprofit organizations

Generally, most charities will not be registered for EU VAT purposes as they do not have business operations. As such, if the organization is not registered, VAT may still be charged on purchases from Asana.

EU VAT - Article 151 exemption

The EU VAT Directive provides an exemption to certain international and diplomatic bodies under Article 151 of the directive.

If you qualify for the exemption, you will be issued written documentation indicating tax exempt status from the tax authority in the EU member state within which you are registered for VAT. It is necessary that you forward this documentation to Asana’s Support team for review.

Alternatively, you may be eligible for a VAT refund directly from your local tax authority.