Indonesia VAT

Asana customers will be charged VAT or GST in certain jurisdictions as a result of legislation which requires overseas companies who provide digital services, such as Asana, to collect VAT or GST.

Certain jurisdictions do not require VAT or GST to be charged when customers are registered for VAT or GST purposes. Such customers should provide their VAT or GST registration numbers to Asana to ensure that they are not charged VAT or GST.

Please note that none of the information provided here should be considered tax advice, but a general overview of relevant tax rules and requirements. Please consult with your professional tax advisor for tax advice based on your specific facts and circumstances.

Non-resident suppliers of intangible goods and/or services through an e-commerce system are required to charge VAT on their supplies to Indonesian customers. Asana has been appointed as a VAT collector by Director General of Tax (DGT) in Indonesia. Asana collects Indonesian VAT at the prevailing rates on supplies to all customers (B2C and B2B) located in Indonesia.

The “Sold To” address associated with the customer account will then be used to determine whether or not you are located in Indonesia for VAT purposes. This information is cross-referenced to ensure the address is accurate.

Indonesia VAT – E-Invoicing/e-Faktur Pajak

Asana, as a non-resident provider, is not required to provide an electronic invoice. Instead, Asana provides a VAT receipt in the form of an invoice which may be used to substantiate input VAT credit claims. Please ensure you provide Asana with your valid tax identification number (15 digits in length), full registered name and email address (optional).

Please refer to Adding your VAT Number for help on how to add your tax identification number in order for it to appear on your invoice.