A guide to divisions in Asana

This article covers general FAQs relating to divisions in Asana including what they are, how they work and the benefits.

Related articles:

• Advanced division management
• Division access and management FAQ

Divisions explained

With a division plan, you can choose to upgrade a single team or multiple teams under one subscription. Each division member will only count towards a single seat, even if they are members of multiple teams within that division.

For larger companies, it is not always possible to fully commit to an organization-wide subscription as this would mean paying for a seat for every Asana user at that company. In some cases team plans aren't effective either as many different teams may need to be upgraded at once depending on the needs of the company. This can result in multiple paid plans and possibly paying for the same user twice if they are a member of two different paid teams. With a division plan, you can pay for one department or several departments within your wider company allowing them to access paid features with separate cost centers. The teams relevant to each department can be included in one division.

Division plans allow for more visibility and control over which individuals you're paying for. If you're interested in setting up a division within your organization, please contact our Sales team.

How divisions work

Division plans function similarly to team plans; you'll have access to paid features when working on projects inside the teams that have been included in your division. Teams can be added to and removed from divisions at any time. For example, if a team needs access to Advanced features for a 3 month project, you can add them to your Advanced division and remove the team from the division later if they no longer have a need for Advanced features. 

The division's billing owner and admins can add and remove teams from the division at any time through the division admin console. A division can have multiple admins.

Members of teams included in the division take up a paid seat. An individual who is a member of multiple teams within the division, still only takes up one seat. If a user is a member of two separate divisions in the same organization, they will take up a paid seat in each division.

Taking the Yeti, Inc. organization for example, we'll explain how a division works within an organization and show that a paid team can exist alongside a division plan within an organization.

The Yeti, Inc. organization currently contains two paid subscriptions:

1. A Starter division which includes two teams: Marketing and IT.
2. An Advanced team: Finance

The organization itself doesn't have its own organization-level subscription and is therefore on a free plan. There may be multiple other free or paid teams which exist within this organization. Members of the Finance team have access to Advanced features. Members of the Marketing and IT teams have access to Starter features when working on any projects that live within the Marketing and IT teams in Asana.

Benefits of using divisions

• Allows larger organizations to access paid features for teams in their division without having to pay for a seat for every member of the organization. With a division they would only need to pay for members of teams included in the division. This means that the organization would be on a free plan, avoiding additional costs as each new member that signs up to Asana and joins the organization would not require a paid seat unless they are added to the division.
• Means that subscriptions to different tiers can exist together within one organization. For example; you can create an Advanced division for the Revenue department including the Sales and Marketing teams. You can then create a separate Starter division for the Operations department including the IT and Support teams. Both divisions can have different billing owners.
• Paid features are available across all teams included in the division.
• Every member of the division has access to paid features when working within teams included in the division plan.
• There are admin and super admin roles for the division, who have access to the division admin console.
• Any new team added to the division will immediately have access to paid features.
• Gives multiple teams access to paid features under a single paid subscription, without needing to upgrade the entire organization.
• Users can be members of multiple teams in the division without any additional cost.
• Teams can be added and removed via the division admin console by the division admins or billing owner at any time.