Asana Sandboxes

Sandboxes are a safe testing environment where super admins can set up new features and processes to try them out without putting your data at risk.

A sandbox provides a separate and empty space where you can experiment with different features and integrations before adopting them in your production environment at scale.

You can use sandboxes to trial new functionalities (such as testing AI), onboard and train new users, and evaluate new apps, all without affecting the production environment.

The production environment and its sandbox exhibit identical performance, speed, and security levels.

Sandboxes specifications

Number of sandboxes

Every Asana Enterprise+ organization can have one sandbox.

Best practices 

Clear guidelines for sandbox usage should be established to prevent users from unintentionally starting work in a test environment.

If your production environment is deleted, we will also delete your sandbox environment.

How to request a sandbox

Super admins can request sandboxes. To request one, please contact our Customer Support team. 

How to access your sandbox

Once your domain's sandbox is enabled, super admins can navigate to their profile icon and click Sandbox. From there, they can invite other users.

We copy your administrative settings to your sandbox.

Granting access to a sandbox

There are a couple of ways super admins can grant access to users their sandbox:

1. Admins can manage members in a sandbox similar to managing members in an organization. Navigate to your sandbox’s admin console, go to the Members tab, and click Invite members.
   
   
   
2. Invite members to projects or tasks directly to start collaborating.

Testing with data

If you are looking to test with data, there are a couple of ways to get it into your sandbox environment.

1. The self-serve method involves exporting a project from your production instance and importing it using the Asana CSV importer to the sandbox.
2. Asana can create dummy data for you at the time of creation of the sandbox.

Deleting a sandbox

Super admins can send a request to our Customer Support team to remove the sandbox. Upon receipt of the request, all data, configurations, applications, and users associated with the sandbox will be erased. Please note that this action is irreversible, but you can always request to create a new sandbox at any time. Deleting your sandbox does not affect your production instance.

Clearing data from a sandbox

The only way to clear all data from a sandbox is to delete it and create a new sandbox.

Restore sandbox

You can request to restore your sandboxes for up to 30 days after deletion.

Ready to get started? Reach out to our Customer Support team today.