Access and permissions

Access levels and permissions in Asana govern what individuals and teams can view, edit or comment on.

"It looks like you don't have access" error

If you encounter a It looks like you don't have access error, it could be one or more of the following scenarios:

Incorrect email

It's possible you may have multiple accounts. Your teammate might have invited you using a different email address than the one you signed up with.

To solve:

• Log in using the same email address at which you received the invitation or notification

Changes in permissions

You received a notification for a task or an invitation which was later marked as private.

To solve:

• You'll need to ask someone who has access to add you back, if appropriate.

Out-of-date bookmarks

You bookmarked a specific task or project URL and that item no longer exists.

If you want a bookmark in your browser to help you navigate to Asana daily, use https://app.asana.com, rather than specific task or project URLs.

Canceled invitations

Someone invited you to a project by accident and then canceled the invite.

To solve:

• Ask the person who invited you if they want to resend the invite, or you can simply ignore it.